LEAN & VALUE

ABOUT THE EVENT

WHEN

19:00, 16 JANUARY, 2020

WHERE

CTG ZAVENTEM

WITH VERY LITTLE YOU CAN DO A LOT”.

SOUNDS LIKE SOMETHING YOU COULD APPLY IN YOUR BUSINESS?

WHY DON’T YOU? LEAN IS A CONCEPT THAT WE KNOW FOR SOME TIME NOW AND IN DIFFERENT CONTEXTS: LEAN MANUFACTURING, LEAN VALUE STREAM, LEAN CULTURE, LEAN AGILE, LEAN BUDGETING, LEAN PROCESSES, LEAN THINKING, LEAN MANAGEMENT, LEAN USER EXPERIENCE, LEAN ENTERPRISE …

COME AND LEARN WHAT ‘LEAN’ IS AND HOW ALSO YOU CAN APPLY IT IN YOUR BUSINESS AND YOUR DAY TO DAY WORK.

ABOUT THE SPEAKER: MORE THAN 20 YEARS ACTIVE IN SERVICE MANAGEMENT:
ITIL SINCE THE LATE NINETIES,
LEAN SIX SIGMA SINCE 2007.
LEAD SEVERAL LEAN PROJECTS, CONTINUOUS SERVICE IMPROVEMENT MANAGER FOR MORE THAN 6 YEARS.

ALWAYS LOOKING FOR IMPROVEMENT AND ALWAYS APPLYING LEAN. RECENTLY SAFE AGILE SCRUM MASTER CERTIFIED. 

SPEAKER: CHRISTA MULDERS
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ABC OF ICT

ABOUT THE EVENT

WHEN

17:00, 23JUNE, 2020

WHERE

ONLINE

THIS REMOTE EVENT, HOSTED BY THE ITSMF BELGIUM CHAPTER IN COLLABORATION WITH PAUL WILKINSON WILL TAKE PLACE ON TUESDAY 23/6 FROM 5:00PM—6:30PM IF YOU WANT TO BENEFIT MAXIMALLY FROM THIS SESSION, CHECK OUT THE BOOK “ABC OF ICT AN INTRODUCTION” CREATED BY PAUL WILKINSON. WHAT CAN YOU EXPECT READING IT? 
IT WILL BE A SESSION PACKED WITH INFORMATION REVIEWING THE BOOK BY THE AUTHOR. HOWEVER, THERE IS ALSO A CALL FOR ACTION FOR THOSE WHO PARTICIPATE. AS PART OF THE REVIEW, WE WOULD LIKE TO INTEGRATE THE QUESTIONS YOU HAD DURING THE READING OF THE BOOK. TO BREAK THE ICE, HERE IS MINE: WHY IS THE BOOK AS RELEVANT TODAY AS IT WAS IN 2008 WHEN PUBLISHED? IF YOU THOUGHT THAT WOULD BE ALL, THINK AGAIN. WE WILL ASK YOU TO DRAW YOUR TOP 3 ‘WORST PRACTICE’ CARDS FROM OUR VIRTUAL ABC CARD DECK. HOW DO THE PARTICIPANTS EXPERIENCE THE SERVICE MANAGEMENT REALITY? WE ARE CURIOUS WHICH WILL BE THE TOP CARDS AND WHAT THIS LEARNS US FOR THE BELGIAN SM SCENE… AND TO TOP IT OFF, WE WOULD LIKE TO INTRODUCE A NEW WAY OF ENGAGING WITH OUR MEMBERS. INTERESTED?  

PAUL WILKINSON

17.00

My vision? I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

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