ITIL4 – 26.11.2020 @17h30

Last year in May, where we could do what we liked and Covid19 was not even a word, the itSMF organized an event to review ITIL4 and how it positioned itself in the agile service management world. For those who joined, I said that all the information shared was based on the ITIL4 foundation input. Since then, a lot has happened. Also in the world of ITIL4. Axelos released 4 more specialist and strategist titles and 35 practice titles.

It gave the possibility to revisit the initial understanding, challenge it and extending it to the level I am at today. I also said that when time is right, I would share my insights.

So if you want that in depth review of how Axelos has reinvented ITIL and how for me, this evolution of ITIL is as disruptive as the market we are in today, mark in your agenda :  26th of November from 17:30 until 19:00

What can you expect from this indepth session on ITIL4?  We will start off with a short recap of the foundation, so even people not really familiar with the basic ins and outs can follow the session.

After that introduction, the 4 core volumes added as part of the managing professional will be reviewed and connected to the ITIL4 operating model. We will investigate how each of the volumes adds tools and guidance, allowing a service driven organisation to become the best version of itself.

Personally it has been a discovery journey which took and still takes time to grasp the potential. I hope that by the end of the session, some of the insights might be of use in your own service management evolution journey.

Eddy Peters

REGISTER HERE

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MARSLANDER – 10.12.2020 @ 17.00 – 20.00

MEMBERS ONLY EVENT!

It is with great pleasure that we announce our MarsLander remote event on the 10th of December from 17.00 -20.00
Together with Paul Wilkinson, you will explore what it is to be part of an agile service management practice.

How do you organize yourself in an ever changing digital world, were everything matters and resources are scarce. 
How do you make the right choice? How do you make sure that your commitment is adding value?
You will experience and surely learn from this fast-paced game, as team member of the ‘Space Y’ agency, 
assuring high quality data is extracted at all steps of the journey. Or not…

Seats are limited to 10 participants
7 subscriptions will get a role to play, 3 participants will act as observers.

A special guest will randomly pick up 10 names… You’ll get the video of this special lottery.

And for all those who missed out:

There will be a blog made available to share the lessons learned, and,
based on subscription success and the input of the 10 participants, there is a possibility for a second MarsLander evening in 2021..

REGISTER HERE
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ORGANISATIONAL CHANGE WITH AGILITY

ABOUT THE EVENT

WHEN

18:30, 18 JUNE, 2020

WHERE

ONLINE

SUGAR ME CO-FOUNDER, CATHELIJNE DE VRIES, WILL BRING FUN AND GAMES DURING A SESSION DEDICATED TO:  – MAJOR ORGANISATIONAL CHANGE CONCEPTS – HANDS-ON KEY PRINCIPLES – PRACTICAL CASES – WHAT WOULD YOU DO? – ARE YOU WRONG OR RIGHT? DOESN’T MATTER – OPEN DISCUSSION  THIS SESSION WILL BE ALL ABOUT INTERACTIVITY, USING VIRTUAL WHITEBOARDS AND MUCH MORE. CATHELIJNE’S MAJOR STATEMENT IN LIFE IS: YOUR QUESTION IS WHAT BRINGS ME ENERGY. 
 LET’S ENERGIZE THIS SESSION!

CATHELIJNE DE VRIES

18.30

RESULTS-DRIVEN, ANALYTICALLY STRONG AND A GOOD COMMUNICATOR: ADD TO THAT A PROFOUND PASSION FOR STORYTELLING, AND YOU WILL HAVE THE MAIN INGREDIENTS FOR MY WAY OF WORKING & SUCCESSES AS PROJECT MANAGER, CHANGE MANAGER, TEAM MANAGER AND CONSULTANT. ANYTHING I DO IS DRIVEN BY A PASSION FOR “CONNECTING THE DOTS” AND CREATING SYNERGIES, WHETHER THAT BE LEADING A PROJECT, ORGANIZING EVENTS, BRINGING PEOPLE TOGETHER OR WRITING A WINNING PROPOSAL. 

MY CAREER SO FAR HAS LED ME THROUGH DIFFERENT KINDS OF MANAGERIAL POSITIONS IN BOTH PROJECTS AND DIVISIONS. I HAVE ENJOYED EVERY POSITION, AS THEY HAVE ALL CONTRIBUTED TO LEARNING HOW TO DEAL WITH DIFFICULT ISSUES AND CONTINUOUS CHANGE. SUCCESSES IN MY JOBS ALWAYS RELIES ON MOTIVATING PEOPLE AND FINDING SOLUTIONS FOR ANY PROBLEM. WHAT CAN I DO FOR YOU? SOLVE YOUR ORGANISATIONAL PUZZLE, MAKE YOUR PROJECT TO A SUCCESS OR HELP YOU CREATE YOUR STORY? YOUR QUESTION IS WHAT BRINGS ME ENERGY!   

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SR VISION

POSTPONED

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VERISM SERVICE MANAGEMENT FOR DIGITAL AGE

ABOUT THE EVENT

WHEN

19:00, 26 APRIL, 2018

WHERE

LEUVEN

WHAT WILL HAPPEN?

VeriSM™ helps organizations define their service management principles and then use organizational capabilities, emerging technologies and a combination of management practices to deliver value to its business and customers.

Who is it for? Organisations that are using, or looking to use, progressive management and technology will gain employees with a rounded view of what this means, how this applies to the organisation and what benefits this can bring. It will contribute to organisational change initiatives in introducing new thinking and practices in the organisation.

PARTNER, ALVEARE

19:00 – 22:00

SERGE HUYGEBBRECHT, SMME

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

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BRM – GRAB A PIZZA

ABOUT THE EVENT

WHEN

19:00, 04 JUNE, 2018

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

What we see today is that IT and the business they support are more and more intertwined, in convergence mode. The ongoing digital transformation triggers the creation of new ways of collaboration and innovations to enable this evolution.
These are exciting times indeed, if ICT is to become a true strategic partner to the business. Is your ICT organization ready and able to fulfill this new position?

If most of these questions are answered negative or you are clueless, come an enjoy a great and interesting evening* together with your ITSMF Team and Paul Wilkinson, Owner of Gamingworks and a speaker you asked to see back in 2018! 

PARTNER, GAMINGWORKS.NL

19:00 – 22:00

PAUL WILKINSON, GAMINGWORKS

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

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GDPR

ABOUT THE EVENT

WHEN

19:00, 20 SEPT, 2018

WHERE

LEUVEN

WHAT WILL HAPPEN?

TO DEFINE AND IMPLEMENT THE NECESSARY MEASURES IF NOT YET DONE

TO SUSTAIN ALL THE MEASURES TAKEN

TO ALIGN FURTHER WITH YOUR IT-PROCESSES AND THE BUSINESS

WHAT IS THE IMPACT OF GPDR ON THE IT DEPARTMENT ?

19:00 – 20:30

GREET VOLDERS, VOQUALS

Greet Volders, CEO of Voquals and long time member of ISACA will guide us around into the intricate designs of GDPR and the impact it had and will have on any ICT department (and not to forget any non-ICT department as well).

OMNINET – OMNITRACKER

20:30 – 20:45

GUY WERCKX, OMNINET

Omninet – our sponsor of the evening, will do a non-commercial demo which will show the different GDPR processes in practice and how you can integrate them into your organization.

OMNINET – OMNIPRIVACY

20:45 – 21:00

CHRISTOPHE FAEMS, OMNINET

Omninet – Operation Manager Belux

OMNINET – OMNIPRIVACY

21:00 – 22:00

JOHAN VOS, OMNINET

Omninet – Omniprivacy Solution Architect

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ORGANIZATIONAL CHANGE MANAGEMENT RIDING AN ELEPHANT

ABOUT THE EVENT

WHEN

19:00, 15 NOV, 2018

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

There is a lot to tell and share about change, but don’t expect this event to be a one-way information exchange. During the 1.5 to 2 hours session we will combine an action assignment that puts you in the driving seat of a change challenge, with hands-on insights.

Do you wonder why changing behaviour can be so difficult?

Are you curious about how the wiring of our brain comes into play and what an elephant has to do with it?

Eager to get some insights in the main change leadership pitfalls and how to prevent them?

PARTNER, ALVEARE

19:00 – 22:00

STEFAAN COMPERNOL, ALVEARE

A master’s degree in psychology, that was the entry ticket to a professional career path in IT. Why would you study psychology for 5 years to then start in IT? Psychologists call this a classic ‘nutcase’ ?.A strong interest in technology was my initial driver and an eager attitude helped to earn my spot. But along the way I also discovered that a solid insight in the psychological dynamics of people was an asset in an IT context.19:00 – 22:00

PARTNER, ALVEARE

19:00 – 22:00

ELS HEYLEN, ALVEARE

I approach challenges in a creative and proactive way, based on logical analysis and solid planning. My high energy and enthusiasm ensure that I make things happen.

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DASA & DEVOPS

ABOUT THE EVENT


WHEN

19:00, 28 FEBRUARY, 2019

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

What better way to understand the opportunity of DevOps, than inviting inspirational speakers who have lived it. This session will combine the academics and the pragmatics of DevOps, so you will have an enriching experience. Guaranteed!

Deborah will shed a light on what is needed to enter the world of DevOps and why there is value in expanding the DevOps activities throughout the entire product lifecycle.
And Peter will tell about his DevOps journey at a former company he worked for and what value it generated for them.

MANAGING DIRECTOR – DEVOPS AGILE SKILLS ASSOCIATION (DASA)

DEBORAH BURTON , DASA

Before her promotion to had a very visible position in the organization as the Head of DASA Marketing. “She was the orchestrator of the global launch of DASA in April 2016, as well as a principal architect in helping drive the messaging, market awareness and engagement that has helped DASA establish international recognition and membership.

Deborah brings more than 30+ years of IT Industry Experience. She spent many years at HP Computer Products Group and the Analytical Products Group now known as Agilent Technologies in roles in sales, product marketing, and channel management in the United States. In 2001 she joined the HP Software Business Unit in the Netherlands with roles in Sales and Business Development and went on to take on various ITSM Software Marketing Management roles at the EMEA level. 

AGILE COACH, CTG BELGIUM

PETER DUELEN , CTG

Experienced Agile Test Manager and Team Lead with 20 years of testing experience, of which 9 in agile environments. His projects cover e-Learning platforms, Finance and Healthcare applications, Telecom client portals and some of the best-known games in both the PC and mobile market.

His agile and coaching skills are results and KPI-driven but with a pragmatic approach and a deep care for enabling people to deliver on their commitment in a positive way. Peter motivates people on team- and director level through respectful and open communication with focus on achieving business goals.

He has a deep understanding of the dynamics in structured and agile testing techniques, continuous improvement, E2E delivery and setting up or scaling environments. 

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THE PHOENIX PROJECT

ABOUT THE EVENT

WHEN

19:00, 4 APRIL, 2019

WHERE

CTG, ZAVENTEM

WHAT WILL HAPPEN?

After a very interesting session on Devops, what it stands for, how you can prepare and getting an understanding of the feasibility of making ‘it’ happen, it is now up to you.
You will be submerged an alternate reality, created by the Phoenix Project game, with our host Paul Wilkinson. You will experience firsthand the challenges, the pressure to deliver, the ongoing changes, both within the IT organisation and from the business trying to meet customer demand.
Take up a role in the team. Execute, learn and improve your capabilities together with your team members to become the masters of devops. We are ready. Are you?

PARTNER, GAMINGWORKS.NL

PAUL WILKINSON, GAMINGWORKS

My vision?

I believe in a world where everyone has their mind set on continuous improvement. Not only for themselves, but for everything and everyone surrounding them.

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