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Together with itSMF Germany, itSMF UK, itSMF Czech Republic, itSMF Belgium propose 4 sessions hosted by Ken Wendle around Value. First session is planned Thursday the 25th of May @5pm. These sessions are ONY AVAILABLE for MEMBERS What does phrase, “Focus on Value”, bring to mind? It’s vital to have a deep understanding of what […]
The recording of Eddy’s presentation, during the 16th annual conference itSMF Czech Republic
Has your organisation an unstable or foggy view on her demand, you might also struggle with portfolio management. In the past 20 years we have seen IT evolving from a technical oriented team to a more business-oriented department. Service Management became hot and in the latest evolution value is the key word. But how do […]
If Corona permits, the last event of this challenging year 2021 will be an onsite event.itSMF Belgium wants to let you experience what Agile Service Management is all about in a fun context. When : Wednesday 1/12 starting at 14:30 until 20:30 Where : Diegem, Culliganlaan 1D ( CTG office) For Members only, or 50 […]
The slovakian chapter of itSMF is hosting a conference about Value! Last year was a catalyst that brought digital business innovation to the forefront of all organizations. 2021 is the year to build on this momentum to enhance customer engagement, experience, generate new revenue and serve our customers. itSMF Slovensko, a leader in the world […]
Here is the link to all videos from presenters
Speaker: Ilse Van den Berckt (LinkedIn) Our world is at times complex, sometimes simple, then complicated and every now and then chaotic. And we (try to) live and thrive/survive in it. Did you know you can take this back to your professional life? Did you know that each of these ‘states’ require a different approach […]
itSMF Slovakia, is organizing an intersting and short session about Service Request Management. Place: online webinar Speakers:Robert Edward Pinnington – Founder of PDCA Consulting, ITIL 4 Author of ITIL 4 PracticesMiroslav Hlohovský – CEO, Head of Digital at OMNICOM, ITIL 4 Author of ITIL 4 Practices Agenda: Service request management (SRM) practice 20 years of Evolution of SRM ITIL4 […]
One of the challenging situations that organisations need to deal with when transforming is determining if the proposed change lies within the organisation’s capability. If not, is it so significant that it is not worth pursuing? VeriSM offers two tools to help answer these questions – the organisational portfolio and the management mesh. Most people […]