Recording: TO BE WICKED OR NOT, THAT IS THE QUESTION – A TAKE ON COMPLEXITY THINKING
Here’s the Video recording from the session: “TO BE WICKED OR NOT, THAT IS THE QUESTION – A TAKE ON COMPLEXITY THINKING”
Author Archive for: arnaud
About Arnaud Delcroix
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But we are proud to say that Arnaud Delcroix contributed 95 entries already.
Entries by Arnaud Delcroix
Presentation: To be wicked or not, that is the question (A take on Complexity Thinking)
Here are the slides used in the “To be wicked or not, that is the question (A take on Complexity Thinking)” session of the 24.06.2021 A take on complexity thinking from itSMF Belgium
Service Management Systems Thinking (NL) – 24/06/2021 14:00 – 17:30 & 25/06/2021 10:00 – 13:00
USM of Universeel Service Management, zegt u dit iets? Wij kunnen onze Nederlandstalige itSMF België leden uitnodigen op dit online-congres. Er wordt meer achtergrond gegeven over een handige structuur achter processen en value streams. Deze methode heet Universeel Service Management, kortweg USM. Meer kennis over USM vereenvoudigt het werk van de informatie manager. Maar belangrijkste: de […]
Recording: Is your organisation ready for change? – 27.05.2021
Here’s the Video from our session of the 27.05.2021: Is your organisation ready for change?
Recording: A NEW IT OPERATING MODEL FOR MANAGING DIGITAL
Here’s the recording from our session on the 2021-04-22: A NEW IT OPERATING MODEL FOR MANAGING DIGITAL
Recording: DO YOU, DEVOPS MARRY ITSM
Here’s the Video from our session of the 2021-02-24: DO YOU, DEVOPS MARRY ITSM
Presentation: DO YOU, DEVOPS MARRY ITSM?
Here are the slides used in the “DO YOU, DEVOPS MARRY ITSM?” session of the 24.02.2021 Marriage of dev ops + itsm blend from itSMF Belgium
Online Masterclass – Value Stream Mapping 27.04.2021 @ 11.30 to 18.30
Value Stream Mapping – Visual Value of Work Management The most common complaint about IT is that the other stakeholders in your organisation do not see nor appreciate the value of your work. Are these refrains familiar: We spend all this money on IT or technology and we get very little We spend too much […]
ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021
Here are the slides used in the ITIL4 session of the 26.11.2020 ITIL4 – HVIT- THE LEAD EDITOR’S CUT – 28.01.2021 from itSMF Belgium
International Service Management Days – March 23-24 UTC
The itSMF community is thrilled to announce the international Service Management days. This event aims to reach service management professionals worldwide and bring them content from any/all service management frameworks. The free digital events will follow the sun over two days, and participants may view the international content at any time or on-demand. Be part of the excitement, […]