Recording: From business automation to continuous value-driven innovation
Please find here the recording of the session that took place on 28.10.2021
Author Archive for: arnaud
About Arnaud Delcroix
This author has not written his bio yet.
But we are proud to say that Arnaud Delcroix contributed 91 entries already.
Entries by Arnaud Delcroix
Recording: Service Cost Tracking and Internal Chargeback
Please find here the recording of the session that took place on 30.09.2021
Presentation: Service Cost Tracking and Internal Chargeback
Please find here the presentation of the session that took place on 30.09.2021 2021 09-30 service cost tracking and internal chargeback from itSMF Belgium
S&T Happens: Surviving and Thriving in a VUCA World. (Tuesday 23th November 2021 @noon)
The better ways of working that are growing so quickly challenge much that we believe. They overturn many principles we built a career on. E.g.: IT servers are cattle not pets. Breed and slaughter them. If it hurts, do it more. Don’t go The better ways of working that are growing so quickly challenge much […]
From business automation to continuous value driven innovation (28/10/2021 18h30)
!! UPDATE !! Due to unfortunate events with the venue, this event will take place online. In October, Devoteam and ITSMF Belgium will organize an event to discuss the innovations in the field of Low-code/No-Code/RPA and how to create a working app factory that benefits your organization. The race for enterprise business process digitalization is […]
Service Cost Tracking and Internal Chargeback 30.09.2021 @ 5.30PM TO 7.30PM
Ideally, the ITSM application should be able to offer senior management an overview of the cost of each service that the organization makes available to its employees. These services are, after all, the tools that the employees rely on to be successful and a lot of money is spent on them. Being able to generate […]
Recording: TO BE WICKED OR NOT, THAT IS THE QUESTION – A TAKE ON COMPLEXITY THINKING
Here’s the Video recording from the session: “TO BE WICKED OR NOT, THAT IS THE QUESTION – A TAKE ON COMPLEXITY THINKING”
Presentation: To be wicked or not, that is the question (A take on Complexity Thinking)
Here are the slides used in the “To be wicked or not, that is the question (A take on Complexity Thinking)” session of the 24.06.2021 A take on complexity thinking from itSMF Belgium
Service Management Systems Thinking (NL) – 24/06/2021 14:00 – 17:30 & 25/06/2021 10:00 – 13:00
USM of Universeel Service Management, zegt u dit iets? Wij kunnen onze Nederlandstalige itSMF België leden uitnodigen op dit online-congres. Er wordt meer achtergrond gegeven over een handige structuur achter processen en value streams. Deze methode heet Universeel Service Management, kortweg USM. Meer kennis over USM vereenvoudigt het werk van de informatie manager. Maar belangrijkste: de […]
Recording: Is your organisation ready for change? – 27.05.2021
Here’s the Video from our session of the 27.05.2021: Is your organisation ready for change?