Author Archive for: arnaud
About Arnaud Delcroix
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But we are proud to say that Arnaud Delcroix contributed 109 entries already.
Entries by Arnaud Delcroix
Knowledge Management, Why, What, How and Why… Tuesday 26/11 @18h00 CET
Ever wondered why so many people talk about how important information and knowledge sharing is but, when push comes to shove, they don’t actually do anything about it? What the reason is you feel like repeating the same thing over and over and over again? How comes there are so many different tools and approaches […]
Co-Creating Value in Organisations – Thursday 26/09 at 18:00 CET
ItSMF Belgium is pleased to announce David Barrow as our September speaker. He is a reference in the Service Management community. He always surprises me with his way of looking at the topic and this pragmatic approach to move things forward. Bonus for our members: 5 lucky winners will receive a copy of his book: ‘Co-creating […]
Summerdrink 2024 – 19/09/2024 from 17:30 onwards
It is with great joy that itSMF Belgium is connecting again with the traditions of thepast. We would love to get you back together and connect, share, explore. What better way to introduce our Summerdrink 2024. It will be special, it will be fun, but most of all we will be able to meet and […]
AI: ITSM’s Final Frontier – 27 June, digital doors open at 17:55 CET and the event starts at 18:00
For some time we have had requests to introduce AI on our event calender. Here it is! itSMF Belgium is pleased to invite James Finister on our digital floor. He will open the Artificial Intelligence door and dive into the impact/opportunity for Service Management. He will outline the history of AI, discuss current and possible […]
SRE, and DevOps meets ISO27001 and NIST. Can IT4IT save the day ? – 23 May @ 18:00
There are a number of forces at play in our industry that are pulling organisations in different directions and either deadlocks innovation and improvements in how we deliver digital solutions or wreak havoc with the stability and security we are also trying to establish. SRE is often implemented as DevOps for infrastructure, suddenly infrastructure configurations […]
Value Flows Where Empathy Shows 25/04 at 18:00 CET
ItSMF Belgium is please to propose Simone Jo Moore as our guest speaker for this virtual event. I had the pleasure to attend several of her events and it was always a mind-opening experience. Looking forward having that same experience with you in the virtual event. When : Thursday 25/04 at 18:00 (Virtual Doors open […]
SRVISION Conference 17 april 2024
Edit: To access the presentations of this year, use the link below. https://www.knvi.nl/bijeenkomsten/detail/559/knvi-srvision24-service-our-future/materials As every year, itSMF Belgium is pleased to announce that also this year SRVISION organizes aconference packed with workshops and presentations Unlock the door to innovation and transformation at srvision, where the future of service management unfolds. Tailored for IT managers, service […]
What can you do to be customer centric ? – 28/03 from 18:00 – 19:30 CET
itSMF Belgium is pleased to announce the March event. Our Silver Sponsor 2Grips will dive deeper into the lasting experience factor. Join us in understanding what Jordy Mertens has to share on “What can you do to be customer centric” When : 28/03 from 18:00 – 19:30 CET As always, the digital doors open from […]