Co-Creating Value in Organisations – Thursday 26/09 at 18:00 CET

ItSMF Belgium is pleased to announce David Barrow as our September speaker. He is a reference in the Service Management community. He always surprises me with his way of looking at the topic and this pragmatic approach to move things forward.

Bonus for our members: 5 lucky winners will receive a copy of his book: ‘Co-creating value in organisations with ITIL 4’

When : Thursday 26/09 at 18:00 CET

Where : Virtual

This presentation is based on the book of the same name and delves into business cases from 6 organisations (4 global, 2 Public Sector) we’ll discuss our favourite condiments and how asking ‘What does Value mean to you’ and forming a Community of Practice can yield great results and step you and your organisation towards transformational change.           

David Barrow recently celebrated 30 years of working in the IT service industry. His career started with building personal computers and has since evolved to working with high-performing global teams across various industries in complex environments. He focuses on delivering value to colleagues, customers, and partners. David is an ITIL 4 Master and Ambassador, recognised by BCS, The Chartered Institute for IT, as a Chartered IT Professional and Fellow.  David has presented to global C-Level audiences the ‘10 Steps to Digital Transformation with EXIN and the IFDC. David is also a committee member of the British Standards Institute (BSI), British Computer Society (BCS) & International Organization for Standardization (ISO), discussing all things service management.

In 2022, David published ‘Co-creating value in organisations with ITIL 4’, released via The Stationery Office (TSO) under license by AXELOS and PeopleCert and in 2024 published ‘An Education in Service Management’.